Americans with Disabilities Resources

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ADA Resources

In accordance with the Americans with Disabilities Act (ADA) of 1990, the City of Stamford prohibits any discrimination against individuals with disabilities. There is zero tolerance for any such discrimination in all areas of public life, including jobs, schools, transportation, and all private and public places that are open to the general public.  The City of Stamford is committed to equal opportunity for individuals with disabilities. 

If you have a disability and believe you may need an accommodation to fully and equitably experience all of what Stamford has to offer, please submit your request to Carmen Hughes in the Office of I.D.E.A.S. (Inclusion, Diversity, Equity & Accessibility Strategies for Stamford) by any of the following methods:

By Mail:                                                                 By E-mail:
Carmen Hughes                                                   IDEASforADA@StamfordCT.gov  
c/o Mayor’s Office                                                  
888 Washington Boulevard                                By Phone:
Stamford, CT 06901                                             203-977-7993

ADA Coordinator:                                                                                                                                                             Carmen Hughes, Director of Diversity, Equity, and Inclusion                                                                                      Office Phone: (203) 977-7993                                                                                                                                            Email: IDEASforADA@StamfordCT.gov

Stamford ADA Advisory Council:                                                                                                                                Council Co-Chairs: Phillip Magalnick, (203) 912-5783  and  FJ Mercede, Co-Chair (203) 943-5152

The Stamford ADA Advisory Council is a group of dedicated citizens and government representatives committed to improving access for all persons, regardless of ability, to Stamford’s public programs, properties and services. Committee members have been appointed by the Mayor to work collaboratively towards the following mission and goals:

  1. Provide guidance and evaluate efforts to improve access for all to City facilities and programs;
  2. Develop procedures to identify and resolve access deficiencies;
  3. Advise the Mayor and the City’s Boards and Commissions regarding compliance-related issues;
  4. Connect the City and community to achieve greater awareness of the ADA; and
  5. Increase awareness and facilitate communication between the City, local businesses and members of the community.

To learn more about the Stamford ADA Advisory Council, click here

ADA Complaints

This Grievance Procedure is established to meet the requirements of the Americans with Disabilities Act.  It may be used by anyone who wishes to file a complaint alleging discrimination on the basis of disability in employment practices and policies or the provision of services, activities, programs, or benefits by the ((Applicant/Developer).

The complaint should be in writing and contain information about the alleged discrimination such as name, address, phone number of complainant and location, date, and description of the problem.  Alternative means of filing complaints, such as personal interviews or a tape recording of the complaint, will be made available for persons with disabilities upon request.

The complaint should be submitted by the grievant and/or his/designee as soon as possible but no later 60 calendar days after the allege violation to:

ADA Coordinator

Carmen Hughes, Director of Diversity, Equity, and Inclusion

Office of I.D.E.A.S. (Inclusion, Diversity, Equity, & Accessibility Strategies for Stamford)

Office Phone: 203 – 977 – 9773 or Mobile Phone: 203 – 989-6916

888 Washington Blvd. 10th Floor

Stamford, CT 06902

Within 15 calendar days after receipt of the complaint, ADA coordinator, Carmen Hughes will meet with the complainant to discuss the complaint and possible resolutions.  Within 15 calendar days after the meeting ADA coordinator, Carmen Hughes will respond in writing, and, where appropriate, in a format accessible to the complainant, such as large print, Braille, or audio tape.  The response will explain the position of City of Stamford and after options for substantive resolution of the complaint.

If the response by ADA coordinator, Carmen Hughes does not satisfactorily resolve the issue, the complaint and/or his/her designee may appeal the decision of the ADA coordinator within 15 calendar days after receipt of the response to the mayor or his or her designee.

Within 15 calendar days after receipt of the appeal, the mayor or his or her designee will meet the complainant to discuss the complaint and possible resolutions.  Within 15 calendar days after the meeting the Mayor or their designee will respond in writing, and, where appropriate, in a format accessible to the complainant, with a final resolution of the complaint.

All written complaints received by ADA coordinator, Carmen Hughes, appeals to the Mayor or their designee, and responses from the ADA coordinator and Mayor or their designee will be kept by (Applicant/Developer) for at least three years.

To file a complaint, please click HERE to access the proper form to complete.